First Lady Diamonds offers worldwide shipping to your door. Shipping within South Africa and most international destinations are free of charge.
Local shipping (within South Africa) takes 3-4 business days from confirmation that your order has been shipped and is free of charge.
International shipping takes 7-14 business days from confirmation that your order has been shipped - Note that some destinations might carry an additional shipping surcharge that is dependent on order value and delivery location.
Some countries prohibit the shipping of jewellery items and in the case where we are unable to ship to your destination we would gladly assist with a full refund.
Please contact us via the Whatsapp chat button or email@example.com should you have any questions on shipping to your destination.
We understand the importance of timing, and thus, we aim to be transparent about delivery times. The total delivery time can vary between 3 to 31 days, depending on the item's availability. In-stock items will be swiftly dispatched to your doorstep, while those requiring manufacturing may take up to 7-10 working days before they begin their journey to you. Be assured, our dedicated Consultants will promptly connect with you the next business day to provide an estimated lead time for your ordered item.
Note that we are making use of third party suppliers to ship your order. Shipping delays may occur due to unforeseen circumstances or clearing and forwarding delays.